Mobile number 9004683800 was og (outgoing) barred because of zero usage and then suspended the line.
THE STORY:
A female vendor from Airtel call on my place and explained me the scheme. I gave her the cheque of Rs.500/- in favour of Airtel. However, I told her that I want the activation of the said number only after 15 days after I come back from outstation.
I was shock to see a mobile bill. After I insert the sim card in the mobile I found that my mobile was og barred. I called the customer care 3 times. Every time they told me that the number will be activated in the next 4 hours time. I got fed up and the fourth time I told the customer executive to cancel this number. The cancellation number is 21681380. I received a verification call from the Airtel head office. The executive named himself Mr. Ashish. After learning my end he regretted on company's behalf and gave guaranteed that this line would be activated in 2 hours time. This line got activated. I did made 2 or 3 calls. 2 hours post activation my line got suspended. No intimation, nothing and I have no way to find the real reason of this suspension. I approach Malad w. gallary. The female officer simply told me to make payment of this bill and your zero usage is the reason of suspension and it is government law. I asked her that how was my line activated the previous day and I made some calls from it. She denied to reply on that. I told her to cancel this line. She pointed blank (refused). Can I ask for my money Rs.500? Can i go to consumer court with this issue and get compensation for this harassment?
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