I was using Airtel No. 9892399303 from last 8 years i had very few issues with them, later in the month of October i took additional connection where in i was told that call from 9892399303 to 9004024720 and calls from 9004024720 to 9892399303 will be free, but still i was charged in the bill first bill of 9892399303 after new connection. I lauched a complain in airtel and it was reversed for that bill. Again in the next months bill same problem was repeated again i made a complain and it got reversed. Later in the Feb when the bill amount was little higher they refused to make the revesal for bill of 9892399303 and i was told that the call made from 9004024720 was only free for 9892399303 and not the call made from 9892399303 to 9004024720. later i paid the bill of 9004024720 2500 Rs. and converted it in to prepaid i recharged that mobile with 350 Rs. but they did not activate this no. I visited the gallery saveral times but they did not activate that card.
I refused to pay the bill of 9892399303 and after 2 bill its services were stopped. still i made the payment of the bill whatever was right according to me after adjusting my depostit kept with them. My services were stopped.
Now after 3 months I have received a letter saying that you have to pay 650 Rs. otherwise we will take legal action againast you. They have mentioned Manoj Yadavs name to contact with but his both the nos. are either busy or switched off.
I just want to tell them 650 Rs. is not a big amount for me they must have my records with them i never defaulted any payments and my bill have been more than 2000 Rs. and i have paid them.
But i will not pay the amount which is wrong.
Please advice what action needs to be taken for it.
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