Sir/Mam,
I Ashish Anand a resident of Patna bought Airtel's PLUG TO SURF device. I was informed by the Salesman of Airtel in Airtel office at Gandhi Maidan, Patna that the connection would give me a speed of 236kbps. But since the day I have bought this device and been using it I have never got a speed more than 10kbps and sometimes the speed is as low as 1kbps. This is surely against their words and much lower than their speed of 236kbps. This entire device costs me Rs 3600/= which is obviously a huge sum.
So, in this regard I would like you to take action against them and reimburse me the entire sum deposited or just solve the problem.
Thanking You,
Yours Faithfully,
Ashish Anand
(Mobile No.- 919931697127)
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