Airtel
Deceiving to custome

Dear Sir/Madam

Here it is often seen that most offer for recharge is offered to customer but their terms and condition does not offer. One sms offer has come from airtel, that you will get the local call 60 paise per call from easy recharge of Rs.95. I recharged through this top up, and did a local call of bsnl landline number in Ranchi. It is deducted to Re.1 per call. When I talked to customer care, it is told that landline local call rate is Re.1.

I am asking landline call is not not known as local call. Is it not deceiving with customer?

Kindly concern this question and take right step to consumer.

Thanks

Santosh Kumar

Ranchi

9631352573