Inconsumercomplaints.com » Miscellaneous » Review / complaint: Airtel - IR-REGULAR DEBITING | News #61263

Airtel
IR-REGULAR DEBITING

I hav Airtel Bihar no. 9939928988, they hav debited my a/c by rs. 30 on jul againts the renewal of monthly subscription for the services against "Friends Chat" whinch i dint know when it was activated. when i call to customer care (121) and ask the person for it, and when it activated, he replied me that this services was activate from my end and the same amount was charged in Jun also, and for june ther was not any sms alert. after that i ask him that how do you hav any confirmation against the activation of that services, he said I dont hav but airtel will have the same. any way than i ask him how to de-activate, he gave me a no 5432 (toll free) to de-activate, i call and de-activate "Friends Chat" in july the very same day when i got to notice the service. i got a confirmation no. also.

but in Aug. the same amount rs 30 hav charged from my a/c against renewal monthly subscritption of "Friends Chat" services, after many mails i got the reply that the services is being activated on my number on 05/08/09 and deactivated by me on 07/08/09. and they hav not deducted any wrong amount from me.

i dont know, how they cheaters in business in india. how they can charge me form 3 months and the services as per record activated on my number for only 3 days. and i dont know when i requested and they activated and de-activate..

what the hell is this, and tell me what to do now!!

Mani Bhushan (9811761059)

c/o Sachidanand (9939928988)


Company: Airtel

Country: India

Category: Miscellaneous

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