Inconsumercomplaints.com » Miscellaneous » Review / complaint: Airtel - Security Refund | News #61597

Airtel
Security Refund

I m Rupinder Singh S/o Gurvinder Kaur from KARNAL who got a broadband connection 0184-4034276 according to HCL offer 2 months rental was free of Rs-780/- with no registration charges, no installation charges to her for which we deposited security of Rs-1500/- of which i m having a receipt.

As i told airtel's Sales Executive Mr. Pawan Sharma that if we withdraw our connection in two months, will security be refunded. He said yes after disconnection within 30 days your security will be refunded. Iasked him once again, he said that you are kidding like a small child

Though he confirmed from his Sr. Exe. Mr. NITIN. He also said yes security will be refunded.

Now its been 3 months but my security is not refunded yet.

I visited to airtel landline office here in karnal, they said that your security will be refunded if your connection works for 6 months or more but i was told by the Exe. that security will be refunded after two months as he confirmed that from his Sr. Officer.

Airtel CCS said that it counts after 6 months which was not told to me by the Exe.. If i would have been confirmed i must be thinking about that.

I AM HAVING A RECEIPT OF AIRTEL ON WHICH ITS MENTIONED THAT WE DEPOSITED A SECURITY OF RS-1500/-

Now whose fault is this???

Sales Exe. was not aware of terms & conditions, so he didn't told me though i was asking him again & again.

i m tired of visiting Airtel Office

i m tired of visiting Airtel Office

i m tired of visiting Airtel Office

WHAT SHOULD I DO NOW PLZ GIVE ME AN ANSWER

WHAT SHOULD I DO NOW PLZ GIVE ME AN ANSWER

WHAT SHOULD I DO NOW PLZ GIVE ME AN ANSWER

ARE U PLAYING WITH YOUR CUSTOMERS???

MY NO. IS 9896385166 PLZ GIVE ME A REPLY


Company: Airtel

Country: India

Category: Miscellaneous

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