Inconsumercomplaints.com » Miscellaneous » Review / complaint: Airtel - Cheating of Airtel to its customer!!! | News #61969

Airtel
Cheating of Airtel to its customer!!!

On 09 sep I took airtel USB modem connection from Baroda (Fategunj office). The customer service agent told me they have the coverage in my area and my network will get started on 12 sep. They said you will be able to use ur internet from 12 th onwards. It got started on 12th, but the coverage I am getting in my area is 22 % where in ahmeadabad it showing 99%..I was kept in dark about the feature of voice chatting (not possible with the modem they have enthrusted over me) which was my main crirteria of getting the connection as I from abroad calling my parents who in baroda in mobile is quite a expensive task... till date I am not able to voice chat. Airtel in baroda atleast doesn't have such features. If this the the way airtel is giving its service..God Save its customer!!!.Beware public before you get the connection of airtel ..atleast the internet connection sorry to say has a very poor network and customer agent are not knowing their own product ..AIRTEL and its features!! I am disheartened with this whole episode of calling those agts and making them understand!! Let Airtel ask for charity if it needs money. Let it not cheat people like this way!! As I know, we are earning our money thru' hard work...


Company: Airtel

Country: India

Category: Miscellaneous

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