Hi
My name is Mayank Aggarwal and i am a good old customer of your company. Yesterday I called up your customer care to know my PUK number. I dont remember the name of the agent who took my call but he gave me 71788121 as my PUK number i tried that number few time but it was not accepted by my mobile. So i called up again to know about the PUK number and the other agent gave me a new PUK number that is 70788121. I tried the same again for few time and now my sim was rejected. I called up the customer care again and spoke to the supervisors Amit, Mahesh many other I also spoke to a manager name Mayank but all of them were of no use and rather they dont even know what customer service is. They told me that they would check the Voice log and would give me a call in 24 hours which i am still waiting for. Today when i called up my call was dropped many times and each and every time i was told that my call is transfered to the manager and then the call was disconnected.
My only issue is if your agent gave me wrong information why should i be penalised
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