I m a user of landline no 01204122409, I would like to share tht I m not happy with the false services you as a airtel giving us. Last month I got my cheque back without any reason. In the letter, it was written tht there is correction in date but when I got cheque back there was no change or no correction, anyhow after having good fight with CS in Call centre tht has been resolve. Now this month new thing has come up about my tariff plan change. Tht has been change without any intimation but as per CS call centre Mr. Naval & FL Sup. Ms Ankita tht has been change for all the consumer those were using this night topup plan Rs 99 to Rs 199 . Here is a BIG Question? when I took Airtel connection in the terms and condition this was not written anywhere tht Airtel can change my tariff plan without my knowledge
Now in other hand I have another two company connection one is RIL from past four years and other is Vodafone from past seven years they have never change my plan infact Role is, whenever a person is taking plan tht should be applicable till consumer is not giving it back to the Company for a example in RIL there was a plan of Rs 700 unlimited calls from RIM TO RIM landline tht is still active but for those consumer who has not return or change the plan but ys for those who r taking new connection tht plan is not there.
My main motive to say all ths is tht whtever plan I have took I should be charged for tht onlyyyyyyyyyyyy not tht plan which u ppl r launching new for new consumer.
If you as Airtel this is not possible, I will say this is big Fraud Airtel is doing in Market and I will not take this call …………….
People those are literate for telecom Company cannot make them fool but this fight is for those who are not educated and been charged
Need revert soon with positive note otherwise I don’t need service
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