I have an Airtel connection that I was using for over 2 years. While leaving Hyderabad I contacted Airtel and asked them to collect all the money due and close my account as i was leaving. They however, did not do it. 4 months after coming to Bangalore one of my friend gets a call from Airtel and shes asked for my details and was pointed out towards me. I am asked to make the payment which I agree to as a settlement and closure of the account. I told the person that I would make the payment on Monday (26th Oct) evening. However the Airtel office on Mosque Road in Bangalore was closed at 5:30 pm. Hence i thought i would go back the following day to another office and pay the amount. But before this can happen, the airtel person is harassing me and threatening me that shes going to call all my contacts if i dont make the payment immediately. I told her if she wanted the money immediately to please send an Airtel person home to pick up the amount, however she was refusing. She began calling all my contacts and tells each of them that I have to make a payment of 3.5k when it is under 3k and that i am abusing her and to please get in touch with me and ask me to contact her on her contact number which she refuses to pick up.
I am utterly disappointed with Airtel services and it is unacceptable that they contact all my contacts to destroy my reputation when first of all it is not my fault.
I have already sent an email to Airtel and would like to make a police complaint as well for harassment and mental torture.
Please advice.
Thanks,
Kunal
0 comments