Recently I received a letter from advocate but no bill, however I will pay the amount to avoid harasment, but people should know the way they do it.
Please read the mail trails:
Dear Airtel Customer,
Thank you for writing to us. Your request has been registered with us and your unique reference no. is 201020097202. Request you to quote your unique reference number for future interactions. We shall get back to you within 24 hours.
Warm Regards
Airtel Customer Service
Note: Please mention your mobile no. in the subject of the email whenever you write to us for a quicker response. Do not include any space or any special characters between the digits.
This is an auto-generated response. Kindly do not reply on this mail.
&&&&&&&Original Message&&&&&&&&--
Subject: Re: FOR YOUR URGENT ACTION [|BAL|9831674613|111020091936|]
Date: 20/10 06:36:17 PM
From: prabuddha_banerjee
To: [email protected]
Message body:
Hi
I request you to send the bill for the said period as soon as possible to my below mentioned address as soon as possible with details of my last payment (as mentioned in the last mail) and adjustment due to initial deposit. Without a details bill I will not be able to pay the amount.
56 Raja S C Mullick Road
Ekta Heights Block 2 Flat 12C
Kolkata 32
Regards
& On Sat 10 17 09 [email protected] [email protected] wrote:
From: [email protected] [email protected]
Subject: Re: FOR YOUR URGENT ACTION [ BAL 9831674613 111020091936 ]
To: prabuddha_banerjee
Date: Saturday October 17 1:32 PM
Dear Ms. Banerjee
Thank you for contacting Airtel.
You have expressed concern over bill charges after cancellation and service rendered by Airtel for your Airtel number 9831674613.
We completely understand your concern and sincerely apologize for any difficulty caused to you.
We thank you for using our services and confirm that your mobile number 9831674613 has been disconnected with effect from 20 03 09. Please be informed that we have not received your cancellation request on 08 12 08. Hence the bill has been generated accordingly.
There is an outstanding of Rs.758.75 - in your account for the bill dated 13 12 08 to 13 02 09. We request you to make the payment at the nearest Airtel Relationship centre to initiate further action.
For further assistance mail us at [email protected] http: us.mc577.mail.yahoo.com mc compose [email protected].
We value your association with Airtel.
Warm Regards
Sharmili Mukherjee
Yours sincerely
Customer Care Executive
Bharti Airtel Limited
Simplify Life with Airtel Selfcare. Just dial 121# and get instant information related to your account on your Mobile Screen.
&&&Original Message&&&-
From: prabuddha_banerjee
To: [email protected]
Cc: prabuddha.banerjee
Sent: 11 10 2009 15:06:52
Subject: For your urgent action
Dear Sir
I had a phone account (Cell no: 9831674613) in your company I closed the account on: 08 12 2008 after paying a last due amount: Rs.395 in your authorised payment office: SUN Telecom Gariahat Road Cash Receipt serial no: 1708361. The man in the counter calculated the amount adjusting my initial deposit and confirmed me after payment of the said amount that the account will be closed. After some days some body from Airtel contacted me over phone and confirmed about the account closer he also requested me to continue with the account but I had to go abroad so I refused.
But to my surprise after 3-4 months some body called me and said that he is from Airtel. He said that I have Rs.700 due towards my account. He even could not manage to find out any account of my last payment but he threatened me that if I did not pay he would send some body to get the amount from my residence (probably forcefully as his tune suggests). I told him without getting the details of my due (the last payment and initial deposit and the period for whatever due I incur) I am not going to pay any thing to anybody. However nobody did appear.
Few days back again (10 10 2009 morning) a lady called me and told the same thing; she also could not give any details of the due and my last payment or initial deposit but threatened me of legal action.
In the entire period I did not receive any letter or written communication on behalf of Airtel detailing the claim and the reason thereof. So it is my request to you please take some action and let me know the exact
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