I am Ashok. I have been using Airtel service for past 3 and half years and my mobile number is 9994433020. Around 8 months back I have taken two more Airtel numbers 9003835400 and 9003368181 with the same address proof on same day. But currently 9003835400 mobile number is terminated and I am not able to use the 9003835400 number anymore. But 9003368181 is working fine, which has been taken with the same address proof.
I spoke to AIrtel customer care executives on November 4, 2009 around 10.40 AM IST. They are helpless. THEY DISCONNECTED MY CALL BEFORE EVEN I COMPLETE MY CONVERSATION.So this made me to feel bad about Airtel service and I have deactivated my Hello tune service for 9994433020.
Before 3 or 4 months ( approximately ) the outgoing call facility for 9003835400 was deactivated and when I contacted to Airtel customer care they asked my address. I gave my address details and then the outgoing call facility was activated for 9003835400.
But finally now Customer care executives are saying that my Address details are not given for 9003835400. I have used same address proof details for all my three numbers listed below.
Kindly let me know the reason why Airtel people are asking address details for 9003835400 alone and why not for other two numbers(9994433020, 9003368181).
Kindly do the needful ASAP.