Hello Tunes Services is automatically activated on my mobile on 2nd March, an SMS came and Rs.30/= cut from my balance! After hearing so much unwanted non-sense, I could get the Customer Service Executive online and he booked a complaint stating that he is not able to find out the reason for activation of Hello Tunes Service!
Well, again after two days, as no information from Airtel, again got the CSE on-line, he told that the matter is under progress - the commitment period is 11th March. Nice - but, not even an SMS received about the status.
Again got the CSE on-line, he told that, on 2nd March, while ringing to someone (who knows) I have got activated the hello-tune of that mobile as hello tune for my mobile, by PRESSING STAR BUTTON!
Since it got activated by me, Airtel is not responsible for the deduction of money, if it is not me who has activated the service, I can de-activate by toll free number. However, no refund of money! Airtel is not responsible for this type of activation!
Doesn't this appear ridiculous? But not for Airtel! They are happy that they got Rs.30/= from a customer, let the Customer go to hell. They can get rid of service for another SIM CARD!
Today, automatic activations are not being permitted even on Internet. To open an email account, we have to give verification codes, to see that automated activations are not taking place, even at no direct cost to anyone.
Why can't Airtel or any other Mobile Service Provider asks for a confirmation? Because they are not at loss! It is after all a customer (who could not bear just Rs.30/= per month!) is sufferring. Let him go to hell!
LET US FIGHT AGAINST SUCH "LET THE CUSTOMER GO TO HELL, LET US LOOT HIM" CAMPAIGNS OF ALL THE COMPANIES.
0 comments