Inconsumercomplaints.com » Miscellaneous » Review / complaint: Airtel - Don t give my money Which was deducted for Airtel fault | News #64801

Airtel
Don't give my money Which was deducted for Airtel fault

To

The Consumer Forum

Subject :- Complain against Customer Care

Dear Sir,

I am Mr. SAUMYA MAJUMDER a customer of AIRTEL service. My mobile no. is 9903111477. I download a song for my hello tune by calling customer care on 18/March. The customer care executive said that only Rs.15 will be deducted from my main account for download this song. But after some minute near about Rs.105 was deducted from my account & my main account balance will come Rs. -7.27. Then I call to customer care & talk with Miss POUSALI near about at 2:23pm. She told me that for some technical problem this Rupees was deducted. She took a complain against this & told that the Rs. 60 which was wrongly deducted will submitted in my main account within TWO hours. My complain no. was :- 031818892900. TWO hours gone but my rupees did not submit in my main account. Then I again call to customer care near about at 4:35pm. At that time another customer care executive said that for some technical problem the Rupees was not submit. It will be submit within 7:00pm. As same way 7:00pm was gone but my Rupees was not submitted in my account. Near about 7:15pm I again call to customer care

& the customer care executive Mr. SUBHAJIT told me that I have to wait more TWO hours for my money. Is this a nasty game? i dont understand. Please take a step against AIRTEL Your co-oparetion is highly solisited.

DATED :- 18/March

Yours faithfully

Mr. SAUMYA MAJUMDER


Company: Airtel

Country: India

Category: Miscellaneous

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