Airtel
AMOUNT PAID IS NOT CREDITED TO ACCOUNT

DEAR SIR,

I AM AMIT KUMAR SUMAN A CUSTOMER OF BHARTI AIRTEL POST PAID CONNECTION. MY MOBILE NUMBER IS 9996023031

ON 27 FEB I HAVE MADE PAYMENT OF Rs 1350.98 FOR MY BILL USING CREDIT CARD NUMBER 5546379444964017. BUT THE AMOUNT IS NOT REFLECTED TO MY ACCOUNT AND SINCE 27 IS LAST DUE DAY AND BEING A REGULAR CUSTOMER WHO ALWAYS PAID THE DUES IN TIME I HAVE MADE THE PAYMENT USING ANOTHER CRAD NUMBER 4317575705877299.

ON WATCHING THE STATEMENT OF MY CARD I SEE THAT BOTH OF THE CARD HAS BEEN DEBITED BY SAME AMOUNT BUT IN MYAIRTEL ACCOUNT I SEE THAT AMOUNT IS CREDITED TO ONLY ONE TIME.

IT IS APPROXIMATELY TWO MONTH BUT NEITHER THE EXTTRA AMOUNT IS ADJUSTED NOR REVERSED.

ON CALLING TO BANK THEY SAY THAT AMOUNT HAS BEEN PAID TO AIRTEL AND IF AIRTEL WILL RETURN THE AMOUNT THEN IT WILL BE CREDITED TO Y ACCOUNT

I AM VERY PUZZLED IN SEEING THESE TYPE OF BUSINESS PRACTICE OF AIRTEL

AMIT KUMAR SUMAN