Inconsumercomplaints.com » Miscellaneous » Review / complaint: Airtel - Wrong Deduction of Balance from my account | News #68107

Airtel
Wrong Deduction of Balance from my account

Sir,

I would like complaint regarding my Wrong deduction of Rs 109/- of Airtel to Airtel local And Rs 80 of local Sms on 02 june from my account by you. I was having a promo offer where i purchase a sim on 13th MArch and the offer says that u will get each month Rs 100 sms n Rs 100 Ato Airtel local call and i was getting it. And the balance left was carried forward to the next month but on 1st june my account balance was 109 local ATAirtel and 80 sms but on 2nd june all the balance where deducted and the next month balance was given i.e 100 sms n 100 ATA.

Sir i didnt understand why my account was deducted by Rs 109 and 80 though they should be carryforward as they were been carry forward for last 3 mth as my dealer even told me that it will c/f and the statement was true proved to be true. Thus its sure that the offer given to me was valid. Now here comes the point even if it does not get c/f it should get deducted on 13th june as your customer care told us that the balance will get deducted at the last day from the date of offer provided and it should get deducted every month then why it was not deducted for last 3 mths. Your customer care is simply trying to give make fool and excuses like it was technical default bcoz of which my balance was c/f for last 3 mth. Thus i would like you to invest and tell the truth regarding offer and the wrong description of truth.

Sir I need some remedies from your side and if you even dont reply then i will left with no other option except to complaint to consumer court.

Thanking you


Company: Airtel

Country: India

Category: Miscellaneous

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google