Complaint / review / scam report
Unauthorized charges

I am using airtel's number since august 2007 and prior to that also i was using airtel's number but last month i.e. may 2008, I have noticed some charges on my bill which were totally unauthorized.These charges are for downloading something from the website using wap services on the phone.I called up airtel customer's service several times to remove these charges so they waived off 0nly rs.101 and i am being charged rs.400 in total since december 2007.Even i do not have necessary settings on my phone to access internet then why i am being charged.I am paying these charges since december 2007 without using these services.i want all these charges to removed from my bill or to be adjusted on my next bill.I never expected that airtel will deceive it's customers like this.This is a SCAM.Please look in to this matter.
Author: Anshika

Offender: Airtel

Country: India   State: All India

Category: Miscellaneous


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