The nodal officer of orissa division(AIRTEL)
I purchase a new nokia handset model-3110 series with airtel network connection on date-5.7.08 .At that time i recharge with Rs 220.00 top up voucher and also pay Rs 299.00 for gprs activation.the customer care said that the gprs activate on monday, i.e 7.7.08. when i communicate with customer care on monday they told me your gprs already activated but your mobile upgradation not done, for that it will be take two more working day. but when i follwed the procedures said by them there is no answer given by then.The customer care do not take my calls and also my complain.So i requested that after 4 days of my cell phone purchase and adequate acesories purchased there is no activation of gprs system in my hand set.Take necessary action to my complain.
Rakesh chandra pradhan
qr no-b/53, sector-3