Complaint / review / scam report
Airtel
Withdraw the Number without proper reason

Dear Madam

I am using the said mobile connection for the past two months.The same was totally disconected from today(11/07/2008) 16:00 Hrs. In my mobile i am geting SIM registration failed message and if i call to this no from outside i am getting "number not in use". Then i called ur customer care got reply from repsentative that "This no has been withdrawn due to non usage for the past two months". I brought this SIM and recharged one year validity card and top up for Rs.301, 202 done. Booster pack also done on 13.06.2008. till today 16:00 i have used this no. If u have any doubt you can check my usage details.till its having aroung Rs.70 balance.I request u to kindly verify and activate my SIM as soon as possible.I have intimated this no to my relatives and friends.

On 27/06/2008, nodalofficer.tn@airtel.in wrote:

Dear Mr S.Venkatesan

Thank you for contacting Airtel.

We refer to your e-mail dated 26th june 2008, regarding Mobile # 9840041027

We wish to confirm we have made arrangements for reverification at the new address and we will revert to you with in 72 hrs.Based on the verification feedback the services to the above mentioned mobilenumber will be restored.we request your kind cooperation till then.

#3/62, 5th Street, Lazar Nagar,

Kamarajar Nagar, Avadi,

Chennai - 600 071.

Land Mark : Opp. to Lazar Garden

We take this opportunity to assure you of better services in the future. It's our privilege to have you as our customer and look forward to a long association with you.

Thanking you and assuring you of our best services at all times.

We trust the above adequately addresses your query.

For further assistance, please reply via e-mail. We can also be contacted through web on 121@airtelindia.com.

Warm Regards

Karthika

Nodal Officer

Customer Service Delivery

Disclaimer: Kindly note that the working hours for Nodal is from Monday to Friday between 9:30 am to 6:30 pm

"Sundaram Venkatesan"

26-06-2008 11:15 PM To"nodalofficer.tn@airtel.in"

cc

SubjectRe: Ref#0624036114

P Please do not print this e-mail unless it is absolutely necessary P

Dear Madam

Thank u very much for ur kind reply.Pl Note My Address is as given below.

S.Venkatesan

#3/62, 5th Street, Lazar Nagar,

Kamarajar Nagar, Avadi,

Chennai - 600 071.

Land Mark : Opp. to Lazar Garden

On 26/06/2008, nodalofficer.tn@airtel.in wrote:

Dear Mr Venkatesan

Thank you for contacting Airtel.

We refer to your e-mail dated 24 th June 2008, regarding Mobile # 9840041027

It is our constant endeavor to provide you with better service and to be able to do so we rely greatly on your co-operation and understanding. In the

interest of security, connections failing to meet the verification details are barred from making outgoing calls

We wish to confirm the address verification feedback for the above mentioned mobilenumber is negative which was done on 11/6/08 due to the below feedback

Remarks : NO SUCH DOOR NUMBER IN THE GIVEN ADDRESS.TELE CALL: MOB # NO SWITCH OFF

Hence we request you to kindly revert with the complete address for us to check and arrange for reverification .

It has always been our effort to provide you with supreme and unrivaled customer service and we assure you of our sincere commitment in meeting all your future requirements too.

Thanking you and assuring you of our best services at all times

For further assistance, please reply via e-mail. We can also be contacted through web on 121@airtelindia.com.

Warm Regards

Karthika

Nodal Officer

Customer Service Delivery

Disclaimer: Kindly note that the working hours for Nodal is from Monday to Friday between 9:30 am to 6:30 pm

"Sundaram Venkatesan"

24-06-2008 11:35 AM

Tonodalofficer.tn@airtel.in

cc

SubjectRef#0624036114

P Please do not print this e-mail unless it is absolutely necessary P

Dear Madam

I have taken a Airtel connection on 13.05.2008 and Submitted all documents to the retailer.But i was received SMS from your from airtel stating that unable to confirm the details during your address verification visit for further details they given contact no 9790924941when ever i am trying i am to contact the said number i am getting no answer message.Now they blocked outgoing from my Mobile no:9840041027 for non submitting of Documents.I went directly to the retailer where i submitted the document and enquered. They confirmed that submission of document. now what i have to do and when it will be activate.

--

S.Venkatesan

Mobile: 919791219872 This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful.

The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.

--

Thanks&Regards

S.Venkatesan

Mobile: 919791219872

This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.

--

Thanks&Regards

S.Venkatesan

Mobile: 919791219872

Reply Reply to all Forward

nodalofficer.tn@airtel.in to me

show details 21 Jul (7 days ago) Reply

fromnodalofficer.tn@airtel.in

toSundaram Venkatesan

date21 July 2008 13:37

subjectRe:Mobile # 9840041027

hide details 21 Jul (7 days ago) Reply

Dear Mr.Venkatesan

Thank you for contacting Airtel.

We refer to your e-mail dated 11th July 2008, regarding Mobile # 9840041027

We regret to inform that we are unable to accommodate your request on reactivation of the above mentioned mobile number as the address verification is negative.

Hence we request you to visit our nearest Airtel showroom and opt for a new number by providing the address proof documents.

Thanking you and assuring you of our best services at all times.

We trust the above adequately addresses your query.

For further assistance, please reply via e-mail. We can also be contacted through web on 121@airtelindia.com.

Warm Regards

Opren

Nodal Officer

Customer Service Delivery

Disclaimer: Kindly note that the working hours for Nodal is from Monday to Friday between 9:30 am to 6:30 pm

"Sundaram Venkatesan"

11-07-2008 11:28 PM To"nodalofficer.tn@airtel.in"

ccappellate.tn@airtel.in

SubjectRe:Mobile # 9840041027

- Show quoted text -

P Please do not print this e-mail unless it is absolutely necessary P

- Hide quoted text -

Dear Madam

I am using the said mobile connection for the past two months.The same was totally disconected from today(11/07/2008) 16:00 Hrs. In my mobile i am geting SIM registration failed message and if i call to this no from outside i am getting "number not in use". Then i called ur customer care got reply from repsentative that "This no has been withdrawn due to non usage for the past two months". I brought this SIM and recharged one year validity card and top up for Rs.301, 202 done. Booster pack also done on 13.06.2008. till today 16:00 i have used this no. If u have any doubt you can check my usage details.till its having aroung Rs.70 balance.I request u to kindly verify and activate my SIM as soon as possible.I have intimated this no to my relatives and friends.

On 27/06/2008, nodalofficer.tn@airtel.in wrote:

Dear Mr S.Venkatesan

Thank you for contacting Airtel.

We refer to your e-mail dated 26th june 2008, regarding Mobile # 9840041027

We wish to confirm we have made arrangements for reverification at the new address and we will revert to you with in 72 hrs.Based on the verification feedback the services to the above mentioned mobilenumber will be restored.we request your kind cooperation till then.

#3/62, 5th Street, Lazar Nagar,

Kamarajar Nagar, Avadi,

Chennai - 600 071.

Land Mark : Opp. to Lazar Garden

We take this opportunity to assure you of better services in the future. It's our privilege to have you as our customer and look forward to a long association with you.

Thanking you and assuring you of our best services at all times.

We trust the above adequately addresses your query.

For further assistance, please reply via e-mail. We can also be contacted through web on 121@airtelindia.com.

Warm Regards

Karthika

Nodal Officer

Customer Service Delivery

Disclaimer: Kindly note that the working hours for Nodal is from Monday to Friday between 9:30 am to 6:30 pm

"Sundaram Venkatesan"

26-06-2008 11:15 PM

To"nodalofficer.tn@airtel.in"

cc

SubjectRe: Ref#0624036114

P Please do not print this e-mail unless it is absolutely necessary P

Dear Madam

Thank u very much for ur kind reply.Pl Note My Address is as given below.

S.Venkatesan

#3/62, 5th Street, Lazar Nagar,

Kamarajar Nagar, Avadi,

Chennai - 600 071.

Land Mark : Opp. to Lazar Garden

On 26/06/2008, nodalofficer.tn@airtel.in wrote:

Dear Mr Venkatesan

Thank you for contacting Airtel.

We refer to your e-mail dated 24 th June 2008, regarding Mobile # 9840041027

It is our constant endeavor to provide you with better service and to be able to do so we rely greatly on your co-operation and understanding. In the

interest of security, connections failing to meet the verification details are barred from making outgoing calls

We wish to confirm the address verification feedback for the above mentioned mobilenumber is negative which was done on 11/6/08 due to the below feedback

Remarks : NO SUCH DOOR NUMBER IN THE GIVEN ADDRESS.TELE CALL: MOB # NO SWITCH OFF

Hence we request you to kindly revert with the complete address for us to check and arrange for reverification .

It has always been our effort to provide you with supreme and unrivaled customer service and we assure you of our sincere commitment in meeting all your future requirements too.

Thanking you and assuring you of our best services at all times

For further assistance, please reply via e-mail. We can also be contacted through web on 121@airtelindia.com.

Warm Regards

Karthika

Nodal Officer

Customer Service Delivery

Disclaimer: Kindly note that the working hours for Nodal is from Monday to Friday between 9:30 am to 6:30 pm

"Sundaram Venkatesan"

24-06-2008 11:35 AM

Tonodalofficer.tn@airtel.in

cc

SubjectRef#0624036114

P Please do not print this e-mail unless it is absolutely necessary P

Dear Madam

I have taken a Airtel connection on 13.05.2008 and Submitted all documents to the retailer.But i was received SMS from your from airtel stating that unable to confirm the details during your address verification visit for further details they given contact no 9790924941when ever i am trying i am to contact the said number i am getting no answer message.Now they blocked outgoing from my Mobile no:9840041027 for non submitting of Documents.I went directly to the retailer where i submitted the document and enquered. They confirmed that submission of document. now what i have to do and when it will be activate.

--

S.Venkatesan

Mobile: 919791219872 This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful.

The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.

--

Thanks&Regards

S.Venkatesan

Mobile: 919791219872

This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.

--

Thanks&Regards

S.Venkatesan

Mobile: 919791219872
Author: S.Venkatesan


Offender: Airtel

Country: India   State: All India

Category: Miscellaneous

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