My postpaid account number is XXXXXXXXXX
I have two cell phones on this account and have been a customer of Airtel for 8 years. I have never even so much as delayed a single payment in all these years.
Today, I went to an Airtel office on Cunningham Road to get another number added on to my account and was told that they could not do so.
I called customer care only to be told that I was "INELIGIBLE".
I explained to your service rep and to the floor supervisor that I was willing to pay for the connection and was not asking for anything free of cost. I was still "INELIGIBLE". They could not say why I was "INELIGIBLE", just that I was. They took a "request" and told me that in 6 days, your sales department would call me or call on me.
They even double checked my address so that their sales department could visit me. Makes me feel privileged. I may one day in the near future be visited by an Airtel sales rep, who will no doubt want to meet my family, check out my house, talk to my neighbours about my character and then perhaps offer his daughter in marriage to my son - or better still - offer me an AIRTEL add on card.
Reminds me of the good old days of public sector phone companies. Atleast, things were simpler then. One was always "INELIGIBLE". But this impeding visit of the Airtel sales rep has me on tenterhooks. Will I or wont I pass the ELIGIBILITY test? Will I or wont I have the honour of having another Airtel connection? Oh how proud I will be to sign my name as "X Reddy, B.E., M.S., M.B.A. and Airtel ELIGIBLE".
I'm so exited. I'm blind copying this email to everyone I know and will post it on every public website. I hope everyone prays for me to become Airtel "ELIGIBLE".