Dear Sir / Madam,
My name is Prakash Desai, I have Airtel Postpaid Mobile connection vide Mobile No. 9892 858687. I have Activated Call Conference on My Mobile various times, But Call conference service is de-activated Many times by Airtel without prior confirmation. I am literally fed up by this service, I am Privileged customer of Airtel since 2001-02, but I have surrendered My Previous Airtel Mobile connection due to this third grade service. You can check my Track Record for my Previous Mobile No. viz 9892173315. The same problem was faced by me with my earlier connection. I thought there is Problem with that Mobile No. and therefore I surrendered that old no. and had taken this new connection since february, 2008 assuming that there will be no trouble with this New Number. But Still there is Problem with Airtel, I think they are not at all interested in Customers Complaint or they might willfully doing this Practice of troublling the Customer.
I have again recently given request for activation on Call Conference Facility on 1st of August vide reference no. 733523623 and again the request for activation of said service is given on 06/08/2008 But till date the service is not activated on my Mobile.
I also wish to inform you that I am Holding 4 Prepaid connection of Airtel in my Family.
I hereby request you to guide me what to do in this matter or should I switch over to other Service Provider alongwith my Other Airtel Connections in Family.