Inconsumercomplaints.com » Miscellaneous » Review / complaint: Airtel - Outgoing barred | News #73583

Airtel
Outgoing barred

Dear Sir,

This is to inform you that i took an airtel postpaid connectionon 26 /07/08 thru ur sales executive Mr Puneet Sood (9878052131). I paid up a securtiy of 500 Rs and the form was fileld b ur representative, even a letter from the comapny was also given along with that. Address verificationwas alos done and suddenly yesterday at around 1830 my outgoings were barred. When I contatced ur customer care people theysaid there is soe problem u need to resubmit the documents after that i contatced the same gentleman Puneet who told me taht he has already doen the needful and i will activated by 1700 hrs tomorrow (ie today) but till now nothing has been done. He is ur representative and u shud ask him to verify the problem why a customer has been asked to penalise for this. Was it my fault, u rgetting salry from our money and this is what ur givieng back to us, i mean this is ridiculous.

We are alos in sales and if a customer creates a problem we held our person responsible and ask him to resolve and not the customer. Thisis a pathetic service provided by Airtel. Please make sure my outgoing gets restored. Contatc ur person and ask him the story, now he is not evenopicking up my phone. This is disgusting how can a sales exectuive do like this. With this type of service i am sure atleast i am not goinmg to receommend anybody to use airtel.

Best Regards,

Amit Gurtu

D-34, Phase-V, Focal Point

Ludhiana, Punjab.

Mob No:00-91-9779939191


Company: Airtel

Country: India

Category: Miscellaneous

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