My mobile number is 9860678657.
I am facing the call drop problem since 15 to 20 days. I had also call two times to your customer regarding that call dropping problem.
But yet this problem is not resolve by your side. Every time they give some excuses.
I have also registered the complain regarding that whose Reference No’s are:-17626680, 746130478, 746130479, 746130480, & 746130481
Which yet not have been resolved and even god also don’ts know that how much time you will require to resolve this problem.
I suppose you are not the single telecom/mobile provider in India so that you are to be supposing to established monopoly in the market in this sector. I will switch to another better option and also try to make aware of my friend circle and collogue to not use the AIRTEL service in future.
Please tell me the process and total due amount I have to pay to surrender / disconnect this connection.
One thing more it’s my personal suggestion please change or give more training to yours Customer Care Executive.
Thanks & Regards.
K u m a r N a v n e e t