I have airtel connection with nos-9987137217. i took the sim card with scheme of Re-.99 in some of the states like jharkhand, u.p., rajasthan etc. but later on i received a message from your side that with rs196 you can get your sim in a lifetime scheme with no terms and conditions mentioned in it.
Still then i called up in your service center asking about a doubt of charges after lifetime scheme. but i was informed that therewill be no verification in any prices so i went along with your scheme. later on when i started calling through my cell i was charged Rs1.50 for all my std calls and re1 for all local calls.
my question is that when you offer any kind of schemes, why dont you clear the terms and conditions implied before offering taking the scheme?
why do you all just try to confuse us and try to make us fool in your stupid schemes like all this?
why you all show something else and provide something else that is never beneficial to us?
why do you keep such a staff that cant clarify your schemes to members and misguide them all?
i have already forworded copy of this letter to trai and am going to consumer court if the charges of my std call rates will not be changed to re1/min again in your lifetime scheme within 7days.
thankyou.
yours obliged
this is nikki
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