Dear Sir / Madam,
I had got my pre- connection activated in the year January this card was purchased from Rahul Enterprises & a VIP No: 99870 07007 was given for which the payment was settled in cash. After a month M/s Frontline Sales called up & suggested me the plan (Bonanza Plan-199) for which I had agreed & according to them submitted my documents along with the sim-card to the office to change it from pre- to post-, plus paid the activation charges, & not just for 3 to 4 days of usage, my post-paid connection was terminated without even intimating me or giving me any prior notice.
On asking them I came to know that one of the Airtel company owner was holding the number & all the database records which got later replaced & also the plan was converted back to pre- from post- # . But to you understanding I have the original bill copy from the Airtel Company where it states that I was the legal owner of that number & also address given to them.
For this I feel it’s totally illegal, that the big company like Airtel can do such a blunder with there customer …. Please sir, I need the justice. As Customer I won’t bear the loss it’s not my fault? It’s been more than 3 years I haven’t got any justice so please help me out & solve the matter as soon as possible.
I am looking forward to the positive reply. Hope would get the justice soon.
Jatin Gori
Mob : 97735 25963 / 99309 95555
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