Dear Friends,
I would like to share my experience with Aksh Optifibre Ltd. for IPTV services provided thru MTNL. Like many, I too had opted for the MTNL, Mumbai / Aksh Optifibre Ltd. IPTV services on 19th Jan phone no. 26761347 and disconnected the same on 31st Jan after 13 days of installation due to bad services. However inspite of following up Aksh Optifibre till now even after 5 months of disconnection I have still not been refunded my Security deposit of Rs. 999/- till now. Inspite of several visits and phone calls to their office till now I have not been able to get the refund inspite of their several promises and am fed up of following up with them. I would like to lodge a severe complaint against Aksh Optifibre for their cheating and would also like to be refunded the security deposit alongwith monthly interest for the same till the date of the payment. Would someone be able to help me on the same. My emailid is
[email protected]
For the non IPTV (Aksh) consumers a word of warning, don t ever opt for the services, its the worst service and MTNL is least bothered with the consumer s problems and Aksh makes false promises before you availing it just like any other Indian company but then after availing it you will regret a lot taking it. Believe me, its the worst and pathetic just like MTNL.
Thanks and best regards,
Ravi
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