I am using your sevice for last 10 Yrs. Currently i took 1 new No. (9967107238) for the month of Nov 07 & i am facing a lots of problem from your side every month. I wrongly charged so many times & i complaind for the same but you people are not able to solve the problem. Recently i charged for Rs.45 on 23 march & i logged a complaint at your relationship centre located in Fort (FOUNTAIN) on the same day. Again i charged for caller tune but i am not activate this service. Your Executive check all my details & than he replied me you get the refund within 24 Hours. Now the senario is if i call to your customer care they people told me we have only 20 days complaints & you complaint 20 days back. So we are enble to check your complaint. If you check my complaints on a same month i discard your caller tune service & now no one able to give me a proper feedback about my complaints. This is not a first time, So many times you people charged me wrongly. I just want to keep your concern about my previous complaints. I wrongly charged Rs. 99 for the month of Jan & i get the refund on 24 march. I dont know now how much days you people take to process customers complaints.
I think we are waisting our time to choose AIRTEL service.
Please check all my details for the same & i am waiting for your reply, otherwise i file a FIR report for the same.
0 comments