Airtel is truly becoming a thief.
On 26 Dec I received a message stating Airtel Friends chat is activated on my number. Rs 30/month is also charged from my balance.
It also stated that to cancel subscription call 543216. I called this number (which is not toll free. you are charged for calling on this number.) but was unable to find how to unsubscribe.
Then I called 121 and the customer care told me that I subscribed to this service by calling 543216. That idiot did not understand that I called 543216 in because I wanted to unsubscribe as the service was activated without my request.
Also they are unwilling to return my Rs 30.
I hope TRAI takes notice of such malpractices of Airtel. What a thief company.
9910059759 / [email protected]
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