Respected
Smt. Neelam Srivastava, IPS
Chief Post Master General
Utter Pradesh Circle,
Good Morning Madam,
I beg your pardon please for disturbing your good self for redressal of my grievances. Facts of the case are submitted as under for your kind consideration:-
It was on 16.09. that I sent a Regd Parcel No.144 of Sub Post Office, Anwarganj, Kanpur containing certain gift items for my younger brother keeping in view the leading time to ensure that the gifts are received by my brother before Dushera. What to say of Dushera, the Regd Parcel could not reach to my brother and all festivals passed on one by one. The Regd Parcel has not received till date.
Address of the Addressee my younger brother:
Shri Ravi Pandey
Son of Shri Ram Awadh Pandey
V PO: Heerapatti
Distt: Azamgarh
Utter Pradesh
On 11.10. I have already requested the Post Master to inform me the whereabouts of the Regd Parcel. The request letter was received by hand and the receipt of the request letter dated 11.10.2011 was acknowledged by the Sub Post Master himself under his office seal and dated initial. But till date, I have not received any reply or response from the Sub Post Master so far.
It was on 14.10.2011 that I have sent by hand similar request letter to SSPO Kanpur Nagar. The same was also received under rubber seal of his office and an dated initial. Sorry to state, Madam, reply to this request is still awaited.
It was on 19.10.2011 that I sent matching request letter by Speed Post to Shri Ram Bharosa, IPS, PMG Kanpur. Again I regret that the reply from Shri Ram Bharosa jee is also still awaited.
On 19.10.2011 itself, I sent an application by Speed Post under RTI Act enclosing IPO No.9 4E 481653 for Rs. Ten only requesting for relevant items of information including where abouts of the Regd Parcel. My application under RTI Act was acted upon on 21.10.2011 vide letter No. RTI Act-05/347/11-12, dated 21.10.2011 of SSPO Kanpur Nagar Mandal, Kanpur by sending my application to SPO, Azamgarh Division, Azamgarh for rendering suitable reply by furnishing information sought in my application dated 19.10.2011.
I received a reply from Senior Post Master, Head Post Office, Azamgarh vide their letter No. B/RTI Act/11-12, dated 05.11.2011 informing me that the Regd Parcel No.144, dated 16.09.2011 was not received by them and also that the same was also not received in Sub Post Office, Heerapatti, Azamgarh.
Again I received a letter from SPO Azamgarh Mandal, Azamgarh bearing letter No. RTI/100, Dated 15.11.2011 stating that the Regd Parcel has not been received in Azamagarh Head Post Office for distribution and also; if I am not satisfied with their reply under RTI Act I may make an appeal to Appellate Authority Gorakhpur Region Gorakhpur. However, they have not mentioned address/Fax number/ e-mail id etc of the Appellate Authority which should have been done under RTI Act. Further, I am not satisfied with the reply received from above PIO as I have not been provided the informations sought for in my application.
Respected Madam, now point at issue to which I am more concerned is that I the Regd Parcel has not been received in Azamgarh Head Post Office/ Sub Post Office for distribution where could it had been sent and whether any other person has received it or not. where is the Regd Parcel is kept if it has not been received by any other person. I don't how could I be compensated for the loss of money, loss of articles and psychic problems all over.
Before I make another application under RTI Act for seeking further information as regards Customer Care, Post Forum, Dak Adalat, Public Grievance System and Compensation etc, I would like to request your kind honour to be kind enough to intervene into the matter personally by issuing suitable instructions to Shri Kulbir Singh, IPS PMG Gorakhpur Region, Gorakhpur; Shri Chandra Prakash, IPS Director Postal Services, Kanpur; Shri Bahadur Singh IPS Director Postal Services, Gorakhpur etc as your good self may find appropriate and to arrange distribution of the Regd Parcel by locating it otherwise compensate me for the losses.
I shall be personally obliged of your good self if my grievance is redressed with your result oriented intervention.
My relevant details are as under:-
Ghanshyam Pandey,
Local Audit Officer
Ordnance Parachute Factory,
Napier Road,
Kanpur
Resident of 6/5, Shanti Nagar Defence Colony,
Kanpur.
Mobile No.09532038639
e-mail id: [email protected]
With High Regards,
Yours Sincerely,
Ghanshyam Pandey
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