FROM,
KATHLEEN D’CRUZ
THUNDIPARAMBIL HS
KARIMUKAL PO
PUTHENCRUZ
PIN : 682303, ERNAKULAM DISTRICT, KERALA,
TO,
THE CONSUMER COURT
Dear Sir,
My name is Kathleen Dcruz I had applied for an Passport on 02/05 (Passport File No: COCB02736311) in Regional Passport Office Cochin, but till now I did’nt get my passport. When I applied for the passport there was an problem that at the proof submitting time that actually my matriculation studies was in one address and after we changed the residence to another address from this address I took my Voter’s ID.And I am married to Trivandrum. But still I am staying in my house itself so when I applied for passport I kept my staying address. Because my Husband is working Trivandrum and also I am working in Ernakulam Cochin so I am staying with my parents. After 2 months of my application date for passport I got a letter from the passportoffice for the clarification of address. So we went to clarify it and we them whether there is any other problem to get my passport they said that there is no problem we will issue the passport within days. But till now we did’nt get any information from the passport office. When we called them they saying you have to pay penality of Rs 5000 /- to get the passport. They saying you gave wrong information we had handovered the copies of all address details and Police clearance is also finished. Is it we must pay the amount because we had already given all the required details for the passport, so why they are threatening us please take an immediate action this brutal performances of the authority of the passport office. When asked for this clarification they were speaking very badly to us. Hope you will give the best assurance for me.
Thanking You
Place: Ernakulam Sincerely
Date: 29/09 Kathleen D’cruz
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