I have been dealing with SJR Group for over 2.5 years now (My apartment is not yet complete), and their GM, MD etc has changed every six months. The previous GM (Mr. Harikrishnan or something) made lots of promises and vanished one fine day. Now SJR says we do not know what the previous GM had said. They may be forthcoming to customers outside Bangalore / customers whose main interaction with SJR is over phone only, because they know that these customers may not be able to go into details of issues like why SJR is not paying delay penalty in their delayed projects, why they are excalating costs of property, and demanding more money from owners before handing over the flats, why construction of amenities promised and mentioned in the agreement is not happening etc etc. I have had a VERY bad experience with these people which has soured my dream of owing an apartment in Bangalore. SJR modified the plans of my apartment without notifying me, and claimed that I need to pay them 15% extra as the area of my apartment had increased! When measured, the area of my apartment turned out to be less than what the agreement stated. When confronted with these issues, SJR has kept me running from one department to anothat and from one person to another (e.g. CRM says talk to CRM manager who says talk to CFO who says talk to MD / GM etc etc). Even simple queries like getting the breakup of costs took me 6 months of continous running around their office / people, whith my family / work getting affected. Now, with no end in sight, I am filing a case against SJR. Hope my experience is of help to other potential customers
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