Hi, i am desh anand pandey currently using the idea postpaid services since June -July-10, and i have opted the DND (do not disturb) from the beginning of the services. the bad times has started form the month of November-10. i am receiving a large no. of sms's and calls frequently and i have started complaining to idea for the same, each time idea customer care has replayed that we are working on your complaint and it will be closed in a month time.
however, i have spoke to lot of peoples regarding my issue and the problems has not resolved yet.
idea has suspended my no.due to non payment of my jan -11 outstanding and they are just calling to my friends and relatives for my outstanding. please note that i have always made the payments before the due date exept jan -11.
it seems that idea is just doing monkey making business and not at all interested to resolve the customer complaints.
please suggest the corrective measures
Desh Anand Pandey
Idea no.-9540100900
New Delhi.
Contact no-9560090701
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