I agree to outsource those thing which don't add value, or unnecessary increase investment but 1 thing i want to say that, i am airtel user, there were no problem in using of it but right now from few months Airtel doing idiotic things. they deduct money from balance. whenever i try call on customer care then its take too much time to connect and then i file a complaint regarding my balance deduction, then customer care try distract me. when i asked them what are the reason you deduct money from balance without informing then they said there is scheme activated on your number and it is subscribed by you. while truth is that i never subscribed any scheme by myself. when i told them please deactivate my scheme and never try to activate on my number but they didn't listen my request and they are still continue with and activate any scheme without giving any information.
i want tell one thing if Airtel thing that he is growing as comparison to their competitor then his thinking totally wrong. They cheating customers and earning money by doing their idiotic things. I am only the victim there are many customers are facing problems as like me.
If Airtel thinking they are very clever then it means they are foolish. they are insane in their work and in their scheme.
Me and my known persons are going to switch to other company. one promise i want to make it that in future i will not use airtel.
I have 1 request that please forward my complaint to the top management or to the owner of the company because i don't have any contact for conversation to the top management.