Sir, My Telephone No is 0381-2330406 (previously it was 0381-2304055 before shifting).
My telephone was out of service w.e.f 10-09 to 19-10. In that connection I have booked complain to the local BSNL office vide No 66995 dated 10-09. But the company failed to provide me service w.e.f 10-09 to 19-10. I have submitted a written application To the SDE (Commercial), O/O the GMTD, BSNL, Tripura on 19-12 seeking rental rebate as stated above. But till date they have not responded to my case in spite of my repeated verbal request.
Shifting order was issued by the company vide No Agt15228, RMN 523, Dated 18-12 to shift my telephone to my newly purchased home at Ramnagar road No-7, Agartala. But the company did not shifted my telephone in spite of my repeated persuasions to the concerned officials of BSNL. On 15-01 I have submitted an application to the SDE (Commercial), O/O the GMTD, BSNL, Tripura with a copy to the GMTD BSNL Tripura, and the Chief Accounts officer (BSNL), Telephone Revenue, BSNL, Agartala With request to shift my telephone within 7 days or to let me surrender my land phone connection. Besides this I also requested for rental rebate (telephone & broadband) for the period from 10-09 to 19-10 due to out of service (complain No 66995 dated 10-09) and from 18-12 till date due to disconnection of my telephone for shifting.
After all my telephone has been shifted on 19-02. But the company did not given me the rental rebate as stated above involving an amount of Rs 1643.20.
Besides this the company charging @ Rs 149.00 per month being Hungama MoD since september without my concent. In this connection kindly refer to my previous complain.
So till date BSNL have been taken illegally a total amount around to Rs 3000.00. from me and they have not taking any step to refund the said amount to me.
So, I hope that a early action will taken from your kind end in this regard and thus obliged.
MRINAL KANTI NATH.
Mobile No 9402155499
email ID [email protected]
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