Sir,
I AM ATRISH MUKHERJEE FROM AHMEDABAD, GUJARAT. I BOUGHT ONE BSNL MOBILE PREPAID SIM (MOB NO: 9408230372) ON 15TH MARCH FROM A BSNL AUTHORIZED MOBILE STORE SITUATED IN "RAMDEV NAGAR, SATELLITE" AREA OF AHMEDABAD. AFTER SUBMITTING NECESSARY DOCUMENTS FOR ADDRESS AND IDENTITY PROOF THEY TOLD ME THE SIM WILL BE ACTIVATED IN 48HRS TIME. BUT MY INCOMING AND OUTGOING FACILITY IS BLOCKED SINCE THAT DAY. IT IS ALMOST 10DAYS, I SUBMITTED ALL THE DOCUMENTS ONCE AGAIN TO THE STORE FROM WHICH I PURCHASED THE SIM. I CONTACTED CUSTOMER SERVICE CENTER 5-6 TIMES DURING THESE DAYS, BUT THEY COULD NOT TELL ME ANY PROPER REASON FOR BEING NOT ABLE TO RECEIVE OR MAKE CALLS FROM MY MOBILE. EVEN I COULD NOT DIAL 123 AND 1503 FROM MY MOBILE. EVERY TIME I CONTACTED BSNL CUSTOMER SERVICE CENTER OR THE STORE FROM WHICH I BOUGHT THE SIM, THEY TOLD MY SIM WILL BE ACTIVATED IN ONE OR TWO DAYS. BUT TODAY, 20 DAYS IS OVER AND STILL THE PROBLEM REMAINS. i JUST WANT TO KNOW WHY MY SIM IS STILL DEACTIVATED AND WHEN IT WILL BE READY TO USE?
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