Landline No: 80 - 25 36 88 95
Registered to: Saab Abdul Rahman
Broadband connection: HOME - Unlimited Plan
Problem: SO MANY TECHNICAL ISSUES!!! (ALWAYS)
Though I am paying for this connection since 4 to 5 years, I must have hardly used it for a few months.
Reason being that it is always NOT Conecting and I have to make a complaint, and next day it works for about 1 or 2 days.
Then again if you want it to work, you again raise a complaint.
Call 1504, many times and there is never a response so then you call 1500.
This problem is so often that I have done whatever the BSNL representative have asked me to do.
Purchased three MODEMS from BSNL till now, just a month back a new one for 1800 Rs!!!
I have spent nearly 1000 and got the wire completely changed.
And still the excuses continue and the connectivity is the same PROBLEM.
I need a broadband and I need WiFi, I cannot go in for a USB from private comapnies and the worst part is that my house is in a place where there is no other fixed line service from private companies.
So I am stuck to use BSNL.
I Cannot understand that in todays era, how BSNL cannot manage to fix connectivity problem?
Why they do not have technically aware staff to fix issues?
The line men they send home have absolutely no knowledge of the technical issues and jargon.
Why should the consumer pay for the whole month when his internet connection works for less than a week.
Why should he pay when BSNL is not giving the service.
Is this NOT abuse of the consumer.
Regards
A Rahman
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