BSNL
Internet & landline phone not working

From –

Landline Telephone N0 - 02522-271041.

VINDHYACHAL SURESH TRIPATHI,

C-9, Digvijay CHS, Near Kopar, Kalher

Thane-Bhiwandi Road, Bhiwandi,

Thane – 421302. Maharastra.

TO

The Manager,

Bhiwandi Telephone Exchange,

Kalyan Circle,

Bhiwandi.

SUB – Telephone And Internet Connection not workng.

Sir,

My telephone and internet connection is not working for last one year and not working properly since January. For my telephone and internet connection billing had been done for full month whether service has been provided or not. In case when service is provided for the part of the month full billing is done and as I had opted for payment of bills through ECS system, amount of bills were paid without getting service. i was forced to discontinue the ECS payment facility because I was charged without providing service amount of bills were being paid without receiving the service. still my telephone and internet connection is not working and I am being billed for the full month. I am BSNL customer for more than 12 years but not happy with BSNL service for last 2- 2.5 years. It seems BSNL is not interested in business or providing service.

I therefore request you to kindly recast my telephone and internet connection bill since January for the days of services not provided, amount of bills received and intimate the credit balance with you along with the details of calculation to me.

I further request you to start my telephone and internet connection immediately.

Thanking you.

Yours faithfully,

V.S. Tripathi