Inconsumercomplaints.com » Telecommunications » Review / complaint: BSNL - Charges deducted for service not applied | News #148885

BSNL
Charges deducted for service not applied

Dear Sir

I would like to bring to your notice that I am using prepaid connection of BSNL and I am not satisfied with the customer care service.

On 24-03 RS 30/- were deducted from my account towards loveology service.

I NEVER APPLIED FOR THIS SERVICE.

When contacted customer care they lodged complaint c241237978 on 24-03

again on 01-04 i got a new complaint no. d011264468

The customer care executive not attended properly, dropped calls and the complaint is not yet resolved neither have I received any call from call centre as told by the executive within 24 hours of complaint.

I want the account that has been deducted from my account should be credited in my account as it is simply unfair to cheat a customer.

Your kind intervention is required.

Please do the needful.

Regards

Ashima


Company: BSNL

Country: India   State: Chandigarh   City: Chandigarh

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google