My land line telephone 2388489 is dead since 22ernd septemb 2010. I have lodged numerous complaints, met maintenance head of SUBHANPURA exchange, have talked to almost all the people in the chain, have sent numerous letters and e-mails to BSNL head office in Vadodara during this period but nobdy seems to care.There is not even courtesy acknowledgement of any of my emails.
Only action they take is to reset your complaint from the system without rectifying the fault to force you to register a fresh online complaint .This is probably done not to entertain your subsequent claim of waiving off the rentals for the period the phone was actually dead .
I request you to take up this matter with BSNL .
Mahesh Kumar J Sutaria
21/A Amardeep Duplex