Past 1 month from May 1 Telephone connection has Noisy sometimes dead & unable to connect the broadband properly . i have register a several complaints about 25 complaints, they will close the complaints without fixing the problem. they gave a funny answer like below
1. Problem in Telephone system
2. problem in computer
3. Problem in Anti virus
4. Problem in splitter
5. cable fault
Lastly they Gave a improper answer " no cable Stock at the moment you have to wait 2 days ". almost 10days Gone, again same answer.
i have called a JTO name "sundar"(9486106125) several times, he will not attend the call when he sees my Phone number .. sometimes he reply with funny answer i have recorded all the phones calls through my phone
JTO told me to connect the broadband without tconnecting the telephone & splitter directly, i don't get it then what is the purpose of the splitter?
Lastly i have got the AE number(2557000) From the Bsnl exchange who is incharge for the network. i contacted AE on may 6th, 16 & may 21th. No proper answer .i have wasted my time with the worst broadband connection
But they don't forget to send the monthly Bill without fixing the problem
If they Don't know how to fix the problem better Close my internet connection without issuing the broadband bill for the current month . I thought to launch a compliant against the Bsnl.
My docket number :- 13505246067
my phone number :- 2510141