Inconsumercomplaints.com » Telecommunications » Review / complaint: BSNL - Charges for Service not demanded | News #151868

BSNL
Charges for Service not demanded

I am Dr Yaqoob Ali Khan (Yaqoob Yawar) and my Mobile Number is 9452828524. Since several months I am receiving following messages from 125554025 and losing a sum of Rs.25 every month for the services never demanded and never availed.

1. DEAR MOBILE RADIO SUBSCRIBER, YOUR SUBSCRIPTION WILL BE RENEWED ON 16.11.2011. TO UNSUBSCRIBE, CALL 1255533. THANK YOU FOR USING 12555 SERVICE.

And then I receive:

2. THANK YOU FOR CONTINUING THE MOBILE RADIO SUBSCRIPTION PACK. YOU WILL BE RENEWED AND CHARGED RS. 25. TO UNSUBSCRIBE, CALL 1255533

When I call the given number, I hear long taped voices about advertising, and there will ne option to unsubscribe this service. I tried it several times and further lost Rs. 20 or more each time as the rate of this call is Rs. 5 per minute.

I visited many times BSNL Local Office, they noted my number and assured me that this will not happen again, but it comes again and again and I am losing my money continiously.

Please help me.

Yaqoob Yawa


Company: BSNL

Country: India   State: Uttar Pradesh   City: Varanasi

Category: Telecommunications

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