Inconsumercomplaints.com » Telecommunications » Review / complaint: BSNL - Disruption of Broad Band Connection | News #151889

BSNL
Disruption of Broad Band Connection

For about the last 2 months the Broad Band Connection at our home is being disrupted. There is no Link / ADSL. On calling the toll free no, 1504 we are told that our complaint will be forwarded to the concerned exchange. As and when we receive a call from the exchange my mother who is around 78 years old tells the calling person to call me on my cell no for knowing the exact position. But no call is received by the exchange personnel. We had even lodged a compliant on line to BSNL but to no avail. Our last complaint number registered is 1005988093 and the status on date is that it is pending. One Mr. Satender of BSNL was kind enough to come to our home and check the connection. He also suggested that there may be a problem in the line which will be checked by the line man. But till date no one has also come to check the line. Had any line man visited the home and check the line from the pole to the joint from where the line enteres our house so that the exact problem could be ascertained.

Please help us in getting our complaint resolved and thereafter we will write for refund of two months Broad Band Connection Charges.

Regards,

Deepak Vermani

S/o Sharda Vermani

Sharad-Prem

436/3 Kishan Nagar

Dehradun-248001

Uttarakhand

Phone# 0135-2751147


Company: BSNL

Country: India   State: Uttarakhand

Category: Telecommunications

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