BSNL
Wrongly deduction

BSNL had deducted 40 Rs. For MIMOBITV from my Account... but this pack is not activated by me.

I talked to customer care executive but they used to just transfer my call to senior officer

senior officer made my complaint on 8th Dec. 2011 but it is not resolved yet:...even i received sms on 11 Dec that my pack is going to renew on 14 Dec. I told this to BSNL but they told me yes ur pack'll renew on 14th n balance'll again deduct from my account n it'll not refunded to u...

Its totally harassment they are not refunding my Balance n even yet not deactivated my Pack that they wrongly activated on my Number 7597599356

Do help me... pls

Rgds:

Prashant Pandia

7597599356