BSNL CELLONE EXCEL PREPAID
EXCESS CHARGED

SIR,

I AM HAVING CELLONE EXCEL PREPAID CONNECTION ACTIVATED WITH ALL 49 BOOSTER PLAN. THE TERMS AND CONDITION IS 49 PAISE PER MINUTE TO ANY NUMBER IN INDIA. HOWEVER ON 14-02 AT 11.40AM WHEN I CALLED TO BSNL NUMBER 919447743230 FOR 10 Min 12 Sec, I HAVE BEEN CHARGED RS.16.50PAISE. THIS IS NOT CORRECT AS PER THE PLAN TARIFF AND FOUND EXORBITANTLY HIGH. REQUESTED TO CHECK AND CORRECTTHE ERROR IMMEDIATELY.

VARGHESE K K