I am having cell one mobile No 9441074158 in my name with vennela scheme. when BSNL offered full talk after detailed discussion I have opted to recharge with Rs.3300/- coupon and details shown on that day in my handset as vennela plus scheme: "balance: Rs.3700, validity: 3 years, next recharge date: August. Please recharge with Rs.100/- topup for validity extension." The outgoing call facility was stopped on 14-12-09 and a voice message was announcing to recharge immediately. After recharging with Rs.100/- top up (Coupon number 100167981378), the outgoing service was resumed for 2 days and again the service is stopped on 17-12. On 19-12-09 I have requested the customer care 9400024365 to rectify the problem, but it was not done till now. Whenever i dial a number, i receive a message that the account is no longer valid. I still have a balance of Rs.3110/- in the mobile but not able to make any calls. Kindly do the needful immediately.
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