Dear Sir,
I have a Tata indicom Walky prepaid No. 0141 6524121since services start in Jaipur at the cost of Rs.3500/.
My problem is this my phone instrument does not have battery backup after replace battery two time now I want to change my phone instrument.
Tata indicom deposit Rs.1000/ as security money for my phone means instrument is the property of Tata indicom and Tata indicom should replace my instrument without any cost.
Today I visit Tata indicom office
Tata Teleservices Ltd
Guman-I, Amrapali Circle, Vaishali Nagar, Jaipur – 302021
gentleman sited on the reception said to me for the change of instrument you have to pay Rs.1300/ how ever for new connection you pay Rs.1000/.
It shows that Tata indicom unnecessarily enjoy my Rs.1000/ free of interest and for new prepaid connection no security money is required.
I requested to you pl arrange to replace my phone instrument earliest possible without any charge or send back my security money than I will pay the money for instrument change.
Thanks and regards,
Rama Kant Sharma
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