Inconsumercomplaints.com » Telecommunications » Review / complaint: CCAVENUE - Efund of transaction failure | News #165436

CCAVENUE
Efund of transaction failure

I have made a transaction from www.rechargeitnow.com to recharge my mob no 9997127137 of INR 333.0 .The amount is deducted from my pnb (punjab national bank) account. then i got a mail from rechargeitnow which states that

"We did not receive a response from the payment gateway for the transaction you initiated as per the following details:

user id: [email protected]

order id: SA3128110310

subscriber id: 9997127137

amount: Rs. 333.00

date-time: 03-11 10:59:00

status: no payment response

In case your payment has failed or cancelled by you, you do not need to take any action. However, if your account has been debited for this transaction, we will process a manual recharge for the same within one working day or a refund will be processed according to our refund policy, in case of refund this credit should reflect in your account within 10 working days."dated 11-mar

then i got a mail from ccavenue that says:

" In the rare event that the amount is charged or blocked in your account we shall coordinate with the bank and have the money reversed ASAP.The money should reflect in your account within 2 business days. "

but still the amount is not credited back to my account


Company: CCAVENUE

Country: India

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google