Airtel
No incoming call facilty

Dear all,

From last month when airtel server was burnt in july in mumbai, my mobile was not having network now network is there i do can call other people, from my mobile i can do sms but i cant get any incoming calls and sms from other mobile or from other landline. also when i am trying to call the preapaid customer service number 9890098900 which is either swicht off or is out of service area from last month sill not in contact.

please help me to activate my incoming service cause my airtel prepaid sim card is life time.

Thank You.