I am very disappointed by the service offered by Airtel and the worst is that no body is there to listen, all gives you the false statements. I have converted from postpaid to prepaid on 09/08 by submitting all valid documents to Kiran Marketting, Borivali (W), Mumbai India. Which is authorized Airtel Gallery in our area. This gallery always remains full of people, They create their own rules for managing people, Created their own time slot for every service handling.
Card took 3 days to activate after my continued follow up.
On 21/08, my outgoing is barred by giving message submit your document!!! I am surprised to know that my document given earlier has not reached to airtel. On calling helpline for 20 times, They suggested me to go to dealer and re-submit the document. WHY RE-SUBMIT?? What happened to my earlier submission? Why they make customer move around to activate their numbers? Now, I have full balance of Rs.650/- on my account with my outgoing barred. My home is at stone throw away from airtel gallery, We have airtel tower on top of our building. Why they take so long to verify myself?
I am repenting to be an airtel customer.
Can any one help?
Nitin Kothari
9867696515 / 9324696515 / 28986519
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