I am a consumer of Airtel prepaid for last 4-5 years. From last one year I have too much problem with the network in my home and as well as in office (10th floor) also. I am residing at Howrah (Central), Panchanantala and my office at Bentinck Street near Lalbazar P.S. I never talk at my home and for talk to somebody I need to came out at the street and also in my office at 10th floor I have also facing network problem, poor voice quality etc. Everywhere the problem only with the network not with the handset. I have been complaining to customer care for so many times and got the reply that we will do it and further no problem occur in future with our network. But I have been still facing the same problem and now I have to think to change the connection for getting better network like Vodafone.
If possible please look into the matter,